Q: What is eTwinning?

A: eTwinning is the Community for schools in Europe. Teachers from all participating countries can register and use the eTwinning web tools to meet, get to know each other virtually, Exchange ideas and practices, form Groups, learn together in educational Meetings and participate in projects on the website. Click here to see a video that clearly explains the programme. 

Q: What are the first steps in eTwinning?

In order to benefit from the possibilities that eTwinning offers you, the first thing to do is to register in eTwinning and create a profile for yourself. Here you’ll find some recommendations to do this: http://bit.ly/2d9msS4. This makes it possible to contact other European teachers who want to do the same as you want and who share similar interests.

Q: How can I learn  more and be more  involved in eTwinning?

 1. Through training activities: 

    • Participate in any of the various eTwinning training opportunities offered by the eTwinning NSS in Spain throughout the school year: MOOC open eTwinning, Proyecta eTwinning Online course, MOOC Open eTwinning, various MOOCs. Check the eTwinning NSS site: http://etwinning.es/formacion/?lang=es
    • Participate in eTwinning training events organized by your Autonomous Community. Click here to contact the eTwinning representative for your Community: http://etwinning.es/inicio/representantes-etwinning-en-las-comunidades-autonomas/?lang=es

2. Through means and materials.

3.Through contact with teacher communities:

4. Participate in training activities and professional development that eTwinning offers (image)

To begin with, we recommend these three videos on general aspects of the programme:

Q: What is an eTwinning project?

A: Different schools can collaborate between one another and create a project using ICT tools. To create a project, it’s necessary for at least two different schools to join.

Attention: in order to qualify for European Quality Labels or eTwinning Prizes, projects must have a teacher founder  from at least two different countries.

Q: What can I do in an eTwinning project?

A: You can work with your partner on any topic. Projects should be equally divided between the use of ICT and classroom activities, as well as adapting to the national school curricula of schools participating in the Project.


Q: Do I have to be an ICT expert to participate?

A: No! Not at all. One of the goals of eTwinning is to improve teachers’ ICT skills and make them part of normal classroom life. eTwinning adapts to any level of ICT knowledge.

In addition you can always count on the advice of the National Support Service through the email address asistencia@etwinning.net or by using the project cards.


Q: How can I participate?

A: You can take advantage of the opportunities for professional development and contact provided by eTwinning Live. You can also go a step further and start an eTwinning project, which can be carried out by two or more teachers, teams of teachers or departments, librarians, head teachers and pupils from all schools in Europe. The theme covered using the ICT may be the same subject or multidisciplinary.

All pre-school, primary, secondary and high schools can participate (pupils aged 3-19).

 Q: Which countries are part of eTwinning?

A: eTwinning is aimed at all Member States of the European Union: Austria, Belgium, Bulgaria, Cyprus, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Holland, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the United Kingdom. The so-called “eTwinning Plus” countries can also participate: Albania, the former Yugoslav Republic of Macedonia, Bosnia and Herzegovina, Iceland, Liechtenstein, Norway, Serbia and Turkey.


Q: Who can sign up for eTwinning?

A: In eTwinning, teachers and advisors from all pre-university levels of education can be registered as long as they are working in an official school.

 Q: How do you register a teacher in eTwinning?

A: You can register at the European portal www.etwinning.net . To do this, you must click on an orange feature in which it says “Register”. Registration takes place in two phases. First, you enter your personal details, passwords and email address. The system will then send a message to the email account you entered in your personal details with a link to continue the registration. This is to check that the email account you have provided is correct.

Q: What happens when I register in eTwinning?

A: You receive a username and password that are the keys allowing you to access the eTwinning Live platform (see the FAQ in “Tools”) and where you have many tools to find partners, communicate with other schools and start a Project.

Q: What are the registration phases?

A: The registration process consists of three steps: pre-registration, verification of the e-mail address and registration.

  1. Access the eTwinning CSS website, http://www.etwinning.net/, and click on “Registration”. The pre-registration screen appears where we are asked a series of basic personal details, all compulsory: first name, surname, email address, a username and a password. It’s important to remember the username and password, since it will be used frequently.
  2. Confirmation of the pre-registration: Once you click on the ‘Send’ button, the pre-registration details are stored and the system sends you an email message to the email address you’ve just entered. This message contains a link to confirm the pre-registration.
  1. By clicking on the link sent by the email system, a window appears where you have to fill in several forms, and from these you must include the school’s details. If the school has been registered previously, select it from a list.

Q: What is the registration process in Spain?

 Once a teacher registers, the eTwinning representative in the Autonomous Community to which the school belongs will contact the head teacher of the School to ensure that the teacher is currently a staff member at the school. This all means that it’s necessary for details about the school head teacher to be updated in the school profile in eTwinning Live.

Once the eTwinning representative receives the head teacher’s Approval, he/she will then validate the teacher’s registration.

Q: What is the validation of teacher’s  profiles?

 When you register for the first time in eTwinning, your registration goes through a validation process consisting of communication through a notification that the eTwinning representative in your Autonomous Community sends to the head teacher’s email address at your school to confirm the truthfulness of the details provided. The head teacher of the school, following the instructions of the email, must reply to the representative of the Autonomous Community to approve the registration. Once the registration is approved, the eTwinning NSS will validate registration on the platform.

 You won’t be able to join any project until the teacher’s registration is validated. Once it’s validated the options for accepting or rejecting this invitation to the project will appear instead of this message.

 Q: What language do I have to use?

When you register in the eTwinning Portal, you can use any language as all the information is translated. However, when talking about your project idea, use a commonly used language (such as English, French or German) or more than one language. That information isn’t translated, so it depends on you to make it more or less easy to understand for other European schools.

 Q: How can I retrieve my passwords if I can’t remember them?

 To retrieve your passwords, you must click on the question Forgot your password? The system will ask you to enter the email you used in your registration to send you your access codes.

If you can’t retrieve your passwords with this procedure, inform the National Support Service through the email address asistencia@eTwinning.es

 Q: Why has my profile been blocked? What should I do?

 A profile may be blocked for various administrative or technical reasons. If your profile is blocked, contact your eTwinning National Support Service. In the case of Spanish teachers they can do it via asistencia@etwinning.es

 Q: What happens if I can’t access the platform?

 If you don’t enter the platform within two years, your profile will become inactive. If you don’t log in for three years, your profile will disappear from eTwinning.  If so, contact your national Support Service.

 Q: How can I tell if my school is registered?

 Do a search in the Contact section on the public page of the etwinning.net. portal. In “Search for schools, people, projects” you can use the available tools to check if your school is already registered in the platform.

Q: Can pupils register in eTwinning?

 Only registered teachers or educational advisers can register at www.eTwinning.net. The pupils are registered by their teacher in the TwinSpace generated when participating in a project.


Q: Where can I find more information about eTwinning tools?

 See the ideas section in our www.eTwinning.es portal where they offer tools, tips and minitutorials. You’ll also find a section with guides and tools at the European Portal. www.etwinning.net

Finally, you can consult the National Support Service through the email address asistencia@etwinning.net and if you are already in a Project,  use the project cards so that the National Support Service can give you teaching and technical recommendations about the best tools, depending on the purpose of the activity.


 Q: Is there any recognition for the implementation of eTwinning projects?

 There are different types of eTwinning awards for projects and teachers: eTwinning Label, National Quality Label, European Quality Label, National Awards, European Awards. This type of recognition, translates, in some cases, into administrative recognition by some Autonomous Communities and Cities. This link will tell you what the situation is for each case: Link to resource

Q: What is the eTwinning Label?

 When a project is approved and starts functioning, the eTwinning Quality Label is automatically generated. This is in electronic format and can be downloaded from the teacher’s own desktop. It is recognition for the teacher.

Q: What is the National Quality Label?

Teachers can apply  for a Quality Label to their National Support Services . This is granted to projects that achieve a certain level of quality. The entire process is done from the user’s desktop: eTwinning Live. There are a number of common criteria for all participating countries, which are those listed in the online form. You can see those criteria and how they are determined by the Spanish NSS in a series of articles that you’ll find in the Recognition section about the Rubric. The rubric is also a useful guide for teachers who are starting a new project by clicking here. The evaluation of a project for a Quality Label is carried out by the NSS in collaboration with the corresponding Autonomous Community. This is individual recognition for the teacher, not the project.

 Q: What is the European Quality Label?

 When a project receives at least two National Quality Labels from two different countries, and is also proposed by one of them for the European Quality Label, this is granted automatically. This is individual recognition for the teacher, not the project.

Q: What are the National Prizes?

 Every year the Spanish NSS announces the eTwinning National Awards. The criteria are similar to those in the Quality Label, but in this case the number is limited (10 projects are normally awarded). There are usually three age categories (4-11, 12-15, 16-19), and depending on the year other categories are included as prizes for new teachers, prizes for school teams, and others. The announcement is published in the Official State Gazette, on the portal of the Ministry of Education, Culture and Sport, on eTwinning Live and on the portal of the National eTwinning Support Service. This is recognition of the project and they are awarded to those participants in the project that have a National Quality Label on the date of the application for the National Award.

Q: What are the European Awards?

 The Central Support Service annually announces the European eTwinning Awards. Three age categories are included (4-11, 12-15, 16-19). There may also be other special categories. Two projects are selected by category. The prize is the attendance of the finalist teachers and winners at the Awards Ceremony in Brussels, invited by the CSS. For a project to qualify for these awards, it must have previously obtained a European Quality Label. This is recognition of the project and they are awarded to those participants in the project that have the European Quality Label on the date of the call for applications for the European Prize.

 Q: What is the project of the month?

 An article is published monthly on the NSS website, showing a project that stands out for some aspect related to quality: innovation, proper use of ICT tools, collaboration… It’s not official administrative recognition, but it is acknowledgment of the good practices carried out by pupils, teachers and the schools involved.



Q: What are Professional Development Seminars? How can I participate? 

Information about eTwinning Professional Development Seminars can be found on the eTwinning website. These in-person workshops are organized in different European countries and aim to introduce eTwinning projects to teachers and help them find partners abroad.

 These are announced  through a public call  in Spain every year. The conditions are published in the BOE .

 Q: What is the annual eTwinning Conference?

The annual eTwinning Conference brings together more than 500 teachers from all over Europe. This conference provides the opportunity for its participants to get to know each other and to establish teacher networks, develop professional activities, share methodologies and case studies, and feel part of a living community.

Q: What are Online Seminars?

 eTwinning online seminars provide an opportunity to access lifelong professional development online. They are online, live seminars in which we will have the opportunity to learn, discuss and talk about various topics.

 You must register to participate. The registration period for each activity opens about a week before the seminar starts. The registration link can be found on the European eTwinning portal or on the eTwinning Live home page. After each online seminar, a recorded will be published on the eTwinning portal.

 Q: What are teaching meetings?

 The teaching meetings are short and intensive virtual training activities that deal with different topics. They are led by experts and offer dynamic work with discussion between teachers from all over Europe. The teaching meetings are based on the idea that a short and intensive course, as an introduction to a specific subject, stimulates ideas and helps to develop competencies. And it doesn’t require great long term commitment. They are also designed to be a fun and engaging learning experience. Each meeting lasts between four and five days of active work, along with discussions, followed by another four or five days of reflection and personal work. All the materials are on the website and can be accessed at any time. The link to the registration can be found on the European eTwinning portal or on the eTwinning Live home page.